Payment & deliveries

We aim to make your shopping experience as smooth as possible. That’s why we accept most common local payment methods like VISA and Mastercard – as well as a variety of local cards. 

Find your favourite products without worrying about monetary safety. The cost of the order is immediately authorised, and the authorization will be debited when the order is dispatched. All of the other necessary details will be presented to you at the checkout. 

Unfortunately we can no longer accept gift cards as payment method. If you wish to use your gift card, please contact customer service at help@closely-official.com.

We offer most common local delivery methods. You will receive a shipping confirmation when your order is on its way, including information on how to track the shipment. 

If the delivery is, against all odds, delayed for more than 30 days, you have the right to cancel the purchase. Please contact us at help@closely-official.com and we’ll help you.