Returns happen, even if we all do our best to avoid it. We offer a 60 day return policy (14 days for sale items). In other words, you can return items to us within 60 days of the date upon which you received your order. Please note that the items should still have their original labels, and be unused and in their original condition. 

To return the unwanted items by postal services, please send the items together with the Delivery Returns Form (enclosed with your order) to us within 60 days on which you received the items. We recommend you to use the same box as you received your items in.

You are liable for paying the return delivery cost by yourself. But for Sweden, Norway, Finland, Lithuania and United Kingdom we offer free returns.

You can read our returnpolicy here.

Finally, just a little reminder. Sustainability is a cornerstone in the Closely philosophy. Returns are a growing environmental problem so please let’s work together to minimise the footprint. Use our size guide to find your perfect size. Use all the beautiful images to pick the right colour. And if you have questions regarding size, fit or anything else, just reach out to our customer service. They love to help, and they know our garments inside out. Thanks a lot.